Lead the software support and operations division, overseeing critical enterprise applications and infrastructure. Key responsibilities include: Architected and executed migration of legacy systems to modern cloud infrastructure with zero downtime, implementing automated deployment pipelines that reduced release cycles by 75%. Established proactive monitoring and incident management protocols, reducing critical system downtime by 90%. Expert in enterprise solutions including formula-based payroll, general ledger accounting, sales order management, microfinance platforms, and multi-warehouse inventory systems. Mentored technical teams and established best practices for system reliability and performance optimization.

Spearheaded ERP product development initiatives, focusing on architectural design and feature implementation. Notable contributions include: Designed and implemented core payroll engine handling complex tax calculations, statutory deductions, and multi-jurisdiction compliance across Middle Eastern markets. Architected integrated accounting module supporting multi-company consolidation, with real-time general ledger processing and regulatory reporting. Led development of inventory management solutions with warehouse optimization, real-time tracking, and automated reordering capabilities. Established Clean Architecture patterns and code quality standards adopted across the development team.

Core development team member contributing to the design and implementation of ERP modules. Gained deep expertise in enterprise software architecture, database optimization, and business logic implementation across payroll, accounting, and inventory domains.